Shipping Policy
Last Updated: April 2026
Introduction/Purpose
This Shipping Policy outlines the terms and conditions governing the shipment of products and services provided by urbanfragility.info. It is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection to Urbanfragility.
Scope and Applicability
This policy applies to all orders placed through the urbanfragility.info website and is applicable to all users who engage with our services. By placing an order, you agree to the terms outlined in this Shipping Policy.
Definitions
- Order: Any request made by a user for products or services through the urbanfragility.info website.
- Shipping: The process of delivering products or services to the user’s designated address.
- User: Any individual or entity that places an order through the urbanfragility.info website.
Main Policy Content
1. Shipping Methods
We offer various shipping methods to accommodate our users' needs. The available shipping options will be presented at the time of checkout. Users may select their preferred shipping method based on cost and delivery time.
2. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the weight of the order, and the delivery location. All shipping costs will be clearly displayed at checkout before the user confirms their order.
3. Delivery Times
Delivery times may vary based on the shipping method selected and the destination. While we strive to meet estimated delivery times, Urbanfragility does not guarantee delivery dates and is not liable for delays caused by third-party carriers or unforeseen circumstances.
4. Order Processing
All orders are processed within a specified timeframe. Orders placed after business hours or on weekends and holidays will be processed on the next business day. Users will receive a confirmation email once their order has been processed and shipped.
5. Risk of Loss
All items purchased from urbanfragility.info are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the user upon our delivery to the carrier. Urbanfragility is not responsible for any loss or damage that occurs after the order has been shipped.
6. Incorrect Address
It is the user's responsibility to provide accurate shipping information. Urbanfragility is not liable for any delays or non-delivery resulting from incorrect or incomplete address information provided by the user. Users may be responsible for additional shipping costs incurred due to address corrections.
7. International Shipping
Currently, we only ship within the United States. We do not offer international shipping at this time. If this policy changes, users will be notified through an updated Shipping Policy.
User Rights and Obligations
By placing an order, users agree to:
- Provide accurate and complete shipping information.
- Review and accept the shipping costs and delivery times presented at checkout.
- Notify Urbanfragility of any issues with their order within a reasonable timeframe.
Limitations and Disclaimers
Urbanfragility shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products or services. This includes, but is not limited to, delays, loss of profits, or any other damages resulting from shipping issues. Users acknowledge that they have read and understood this limitation of liability.
Data Protection/Security
Urbanfragility is committed to protecting the privacy and security of users' personal information. All shipping information is handled in accordance with our Privacy Policy, which can be found on our website.
Changes to Policy
Urbanfragility reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Users are encouraged to review this policy periodically to stay informed about our shipping practices.
Contact Information
If you have any questions or concerns regarding this Shipping Policy, please contact us at:
Company: Urbanfragility
Phone: +15619422649
Email: [email protected]
Address: Empire State Building, 350 Fifth Avenue, Floor 12, Office 45, New York, NY 10118, United States
Governing Law and Jurisdiction
This Shipping Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts of [Your State].